FAQ

TicketVerse is an online NFT ticketing platform that allows users to purchase tickets for events using blockchain technology. These tickets may include exclusive experiences (pre, during and post event), meet-and-greet with famous figures, photo-ops, open-bar access, VIP hospitality, special seating, digital and physical matching merchandise, special content, access to events not open to the public, pre-sale access to future events, among other amazing possibilities. 

NFT tickets, or Non-Fungible Token tickets, are unique digital assets stored on a blockchain. Each NFT ticket represents a specific seat or event experience, offering various levels of access, benefits, or memorabilia tied to the event. Unlike traditional tickets, which are often physical or digital printouts, NFT tickets cannot be duplicated due to the nature of blockchain technology. This aids in preventing fraud, enhances security, and enables easy ticket verification. Additionally, NFT tickets can incorporate interactive and engaging elements such as exclusive digital content, enabling a richer fan experience.

All NFTs are built on the XRP Ledger (XRPL) – an open-source, decentralized blockchain technology, which is known for its fast transactions, scalability, and sustainable energy use. Before diving into XRPL, it’s helpful to understand blockchain technology.

Blockchain is a type of distributed ledger technology that stores data across multiple systems in a network, making it highly secure and transparent. This technology ensures that once data is recorded, it can’t be altered without the consensus of the network, which makes it very reliable.

XRPL not only supports XRP, a digital asset, but also enables a wide range of transactions, including the creation and management of non-fungible tokens (NFTs) like those used by Ticketverse. XRPL is maintained by a global community of independent developers. Its low energy consumption, compared to many other blockchains, also makes it a more environmentally friendly choice. The reliability, security, speed and ability to scale XRPL make it an ideal platform for issuing and managing NFT tickets through Ticketverse.

Easy!  To create an account on TicketVerse, visit the website and click on “Sign Up.” Then, proceed to sign up using your email address and phone number. To purchase, click on “View”, and then you’ll be prompted to the detail page of the ticket and then click the “Buy” button. Follow the prompts to complete the payment process and receive your tickets via the profile section of your account on the TicketVerse.  TicketVerse for now can only be purchased by a credit card. 

If you have any questions, concerns, or need assistance, you can reach out to our customer support team through [email protected] We strive to provide timely and helpful support to ensure your ticketing experience is smooth and enjoyable.

Yes, TicketVerse hosts a community forum on telegram where users can connect, share their experiences, and discuss upcoming events. It’s a great place to meet like-minded individuals, get recommendations, and engage in conversations about your favorite event. You can join the community by clicking the link given below:

https://t.me/CrossTowerAnnouncements

Don’t worry! If you misplace your tickets or accidentally delete the confirmation email, you can always access them again through your TicketVerse account. Simply log in, go to your account and go to the profile section there you’ll see your tickets there. If you encounter any issues, our customer support team will be happy to assist you.

Currently, we are manually assisting entities transferring tickets. Having a secondary sales market is currently being developed. 

We will do our best to help you resell your NFT ticket but there is no guarantee that we can do so. 

Absolutely! TicketVerse takes the security and privacy of your information seriously. We utilize industry-standard encryption protocols to safeguard your personal and payment details. Our payment processing partners comply with strict security standards to ensure a safe and secure ticket purchasing experience.

You can access your tickets from the profile section in your wallet from a TicketVerse website or mobile app that is coming soon. To access your tickets from the TicketVerse Website:

1.Go to the TicketVerse website.

2.Log in to your account.

3.Click on the “Profile” tab.

4.Under “Collected section”, you will see a list of all your tickets.

5.Click on the ticket you want to view.

Here are some additional tips for accessing your tickets:

• Make sure you have the latest version of the TicketVerse app.
• Check your spam folder if you don’t see the email with your tickets.

If you have any problems accessing your tickets, please contact TicketVerse customer support.

If you have any problems accessing your tickets, please contact TicketVerse customer support.

To access your tickets from the mobile app:

1. Open the TicketVerse app.
2. Log in to your account.
3. Tap on the “Profile” icon.
4. Under “Collected”, you will see a list of all your tickets.
5. Tap on the ticket you want to view.

Here are some additional tips for accessing your tickets:

• Make sure you have the latest version of the TicketVerse app.
• Check your spam folder if you don’t see the email with your tickets.
• If you have any problems accessing your tickets, please contact TicketVerse customer support.

You will receive updates about the event, special offers, details about the experiences to which you have access via email or push notifications from the TicketVerse app. Be sure to check your email and app notifications for any updates or changes to the event.

No, CrossTower has intentionally disabled the wallet aspect of your NFT to create an easier user journey.  Therefore, you don’t need to connect any digital wallet to access TicketVerse.